Service Details

Support & Maintenance

Keep your website running smoothly with professional maintenance, updates, and fast bug fixes every month.

Free project assessment Response within 24 hours
About This Service

Your website, always performing at its best — month after month

A website is never truly finished. It's a living system that degrades over time without attention — plugins become outdated, security vulnerabilities emerge, performance slows, and content grows stale. Our maintenance plans keep your digital presence fast, secure, and commercially effective every single month.

We take full responsibility for your website's health so you can stay focused on running your business. Monthly reports, proactive monitoring, and fast response times mean you never have to wonder whether your site is working the way it should.

Scheduled Platform Updates

CMS core, plugins, and themes updated on a fixed schedule — preventing vulnerabilities before they become problems.

Fast Bug Fixes

When something breaks or misbehaves, it's addressed quickly — not sitting in a backlog for days.

Performance Monitoring

Regular speed audits and uptime monitoring to catch issues before your visitors encounter them.

Security Hardening

Vulnerability scanning, login protection, and firewall rules to keep malicious traffic out.

Support & Maintenance — keeping your website fast, secure, and always working
Before You Decide

Is This The Right Service For You?

The right maintenance plan depends on your platform, site complexity, how often your content changes, and how quickly you need issues resolved.

Perfect fit if

You have an active website that generates leads, sales, or client trust — and you want a professional taking care of it regularly so you don't have to worry about updates, security, or technical problems.

Not the right fit if

You need a major redesign, a new website from scratch, or fundamental functionality changes — those require a separate project scope conversation, not a maintenance plan.

Quote depends on

Your CMS platform, admin access level, update frequency requirements, content change volume, and expected response time for issues.

Why It Matters

An unmaintained website doesn't just look outdated — it becomes a risk

WordPress alone powers 43% of the web — and 56% of all WordPress vulnerabilities come from outdated plugins. When updates are skipped, security gaps open. When no one's monitoring, downtime goes unnoticed for hours. When content isn't refreshed, Google deprioritises the site and visitors question whether the business is still active.

Maintenance isn't optional maintenance — it's the ongoing investment that protects the asset you've already built. A well-maintained site stays fast, secure, and trustworthy long after its launch day.

Without regular maintenance

Outdated plugins create security holes, performance degrades silently, and small issues compound into costly problems — usually at the worst possible moment.

With a maintenance plan

Your site stays secure, fast, and professionally managed — and you're notified of anything important before it ever affects your visitors or your reputation.

Why website maintenance matters — security, performance, and ongoing reliability
What You Get

Ongoing care — not just emergency repairs

We take a proactive approach to website maintenance. Rather than waiting for something to break, we run regular health checks, apply updates before they become critical, and monitor performance continuously. When you do need something fixed, it gets handled promptly with clear communication.

  • Scheduled platform & plugin updatesAll components updated on a regular schedule — tested before applying to avoid breaking changes.
  • Security scanning & hardeningRegular vulnerability scans, login protection, malware checks, and active threat response when needed.
  • Performance & uptime monitoringContinuous monitoring with alerts — so we know about issues before you or your clients do.
  • Monthly status reportA clear summary of what was done, what was found, and the current health of your website — delivered every month.
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Support and maintenance deliverables — updates, security, monitoring, reporting
How We Work

How The Process Works

A structured delivery model from discovery to handover.

01

Onboarding

We review your site, document its structure, and set up monitoring.

02

Scheduled Maintenance

Updates, backups, and health checks run on a regular schedule.

03

Issue Detection

Monitoring alerts us to problems before your visitors encounter them.

04

Fast Response

Bugs and issues reported are addressed within the agreed response time.

05

Monthly Report

You receive a summary of what was done and the current site status.

06

Growth Support

As your site grows, we adjust the plan to match new requirements.

Pricing

Choose the right level for your business

Monthly retainer plans based on your site's complexity and the level of coverage you need. Cancel anytime.

Starter Support
€40 / month

Essential care for simple websites

Monthly updates, health checks, and basic issue handling for small informational websites that need to stay running cleanly without requiring constant attention.

  • Monthly platform & plugin updates
  • Uptime monitoring
  • Security health check
  • Monthly backup verification
  • Minor bug fixes included
  • Monthly status report
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★ Most Popular Business Support
€80 / month

Active care for growing business websites

Weekly updates, regular performance audits, content changes, priority bug fixes, and full monitoring — for businesses where the website plays an active role in generating leads or sales.

  • Weekly platform updates
  • Performance audit & speed optimisation
  • Content updates (text, images, etc.)
  • Priority bug fix response
  • Security monitoring & scanning
  • Detailed monthly report
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Premium Support
€150 / month

Maximum coverage for high-traffic sites & stores

24/7 monitoring, same-day incident response, proactive performance management, and dedicated support hours — for webshops and business-critical sites where every minute of downtime costs money.

  • 24/7 uptime monitoring & alerts
  • Same-day incident response
  • Dedicated monthly support hours
  • Advanced security hardening
  • Real-time backup system
  • Quarterly performance review
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Ready to Get Started?

Tell us what the business needs and what result is expected. You will receive a clear response within 24 hours.

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